Personal data policy
Everything below is written in simple words. When a person sends a request, the website receives only the data needed to reply: name, phone, email, message text and technical data for form protection and stable operation.
1. What data is collected
Name, phone, email, city, request text and technical information such as the sending date, selected language and service data used to protect the form.
2. Why it is needed
Only to reply to the request, discuss the task, provide the service and keep forms working in a stable and secure way.
3. Where the data is stored
Request personal data may be stored in databases located in Russia and Kazakhstan. This helps provide availability, backups and stable request handling.
4. Why Kazakhstan is mentioned
Parts of the website infrastructure, backup routines or related services may operate in Kazakhstan. In simple words: both Russia and Kazakhstan may be used as working infrastructure for the service.
5. Who has access
Only the website owner and the services that are necessary to accept requests, protect the form and keep the website working.
6. How to withdraw consent
You can write or call using the contacts listed on the website and ask to stop data processing or delete your request, where this is legally possible.
7. Data protection
Reasonable technical measures are used: password protection, limited admin access, form protection, service cookies and closed service files.
8. Data contacts
If you have questions about personal data processing, please use the contacts shown on the website.
9. Cookies
The website uses cookies only for language selection, session handling, form protection and stable page operation. Cookies are not used for aggressive behavior tracking.
10. Policy standards
This policy is prepared with regard to the standards and requirements applied in the European Union, the Eurasian Economic Union and Russia for personal data, cookies and transparency.